Pass the Baton LLC - Generational Consulting

TARGET AUDIENCE
EMPLOYERS

Issues for Transitions

Replacing departing employees is time-consuming and expensive.   Training new employees without the specific knowledge of how work was done, the historic context in which processes and procedures were developed, and clearly documented links to the people and organizations who are key to getting the work done adds even more expense to the cost of recruiting.

In a challenging economy, when "do more with less" is every organization's mantra, careful documentation of how and why work gets done can allow managers to streamline processes, eliminate redundancies and -- in the worst cases -- distribute the tasks of former employees to those who remain.

When long-standing or newly developing relationships are key to the survival of an organization, one person's departure can represent a crisis.

Pass the Baton works with organizations to create easy-to-manage information collection processes and structures which honor the employees, their knowledge and contributions;support transitions, and extract useful and often overlooked cultural and historic information.

Baby Boomers

Whether they switch out, scale down or dial back their work, within the next 10 years a tidal wave of Boomers will have changed the way they work. Is your organization prepared to identify the critical information that your Boomers have developed? Are their skill sets and connections accessible to those who will take on their roles?

Generation X

There are half as many Xers as Boomers and they represent a demographic trough that presents opportunity with careful planning or a crisis waiting to happen. Have you made sure that your Xers have the technical skills that they will need to support the leadership roles that you want them to take on? Have you identified talented Xers willing to take on leadership roles? Have you paved a way for them to become those leaders?

Millennials

Millennials will need both technical skills and leadership skills to take their places in your organization. Have you created pathways for their professional development? Have you identified the core skills that are critical in your organization?

Manager's Nightmare #735
A longtime employee to whom many functions have accreted over the years, becomes ill, retires on disability and is unable to communicate. Within a short time, it becomes apparent that it would take many people to replace her and that no one is exactly clear on everything that she did and how she did it. There is a hiring freeze in place that will extend for the foreseeable future, and for her colleagues and managers, every day requires scrambling and juggling, making everyone feel inefficient.

Manager's Nightmare #842
Big Billing Boomer Law Firm Partner dies on the golf course. While he has graciously introduced his partners and associates to long-time clients, he has not permitted those relationships to go too far beyond handshakes. He has been the intermediary between his clients and the partners or associates who have worked on those clients' matters. Because there is no clear collaborating partner or associate who can stand in for the firm, the clients are shark-bait for partners at other firms.